*astTECS AI-powered Voice Bot solution allows customers to interact with an IVR system using natural language. It eliminates the need for callers to listen to menus and press numbers on their keypads, allowing them to speak directly to the IVR as if they were conversing with a live operator, providing seamless and efficient service around the clock. It helps to elevate your customer interactions by providing instant, intelligent, and personalized responses, all while freeing up your human agents to focus on more complex tasks.

Features of AI Voice Bot

1. No DTMF Button Presses, Only Voice

2. Support multiple languages including English, German, French, Hindi, Tamil, Telugu, Kannada, and Malayalam etc

3. 24/7 availability

4. Integrate with any applications

5. Easy scalable

6. Language detection - Automatically identify and respond in the customer’s preferred language.

7. Transfer calls to human agents when issues require personalized attention.