GITEX Global 2025German Exhibitors astTECS GmbH

astTECS GmbH

Booth number: H2-C13
www.asttecs.com/

About us

astTECS is an industry leader in end-to-end unified communication and enterprise mobility products based on Open Source Technology. astTECS provide complete suite of enterprise Telecom products with AI capabilities – IPPBX, Contact center solution, Cloud Solutions, Chatbot, Voicebot, IP PA system, CRM Solution, IP phones, IP Speakers VoIP services and many more with 24/7 Global support.

astTECS integrated portfolio of AI powered enterprise communication solutions deliver seamless connectivity, security and automation, that results in improved customer engagement & efficiency, augmented employee productivity, accelerated deliveries, reduced costs and higher revenue potential. With strong focus on customer needs, astTECS serves users across the globe (55+ countries) and the company continues to leverage its strong capabilities in product innovation, helping enterprises and SMEs capitalise on latest in technology & adapt to customer’s communications requirement and evolving market opportunities.

*astTECS Enterprise Telecom Products

*astTECS AI Bots Solution

IP PA Speakers

IP PA System

Address

astTECS GmbH
Ostendorfstr. 39
12557 Berlin
Germany

E-mail: info@asttecs.com
Phone:  +49 30 814537950
Internet: www.asttecs.com/
*astTECS
No. 35, Krishna Reddy Layout
Domlur
560071 Bangalore
India

E-mail: info@asttecs.com
Phone:  +91 6640 6640
Internet: www.asttecs.com

Contact person:

Mr. Binish VJ
Sales Director
E-mail: j.binish@asttecs.com
Phone: +91 9886914806

Mr. Joerg Scholz
Director
E-mail: j.scholz@asttecs.com
Phone: +49 172 3233614

Dr. Devasia Kurian
CEO
E-mail: d.kurian@asttecs.com
Phone: +91 9986053665

IP PBX

*astTECS brings you a powerful and cutting-edge AI powered IP PBX solution, designed to revolutionise business communication in various sectors such as hotels, hospitals, enterprises etc. Our AI IP PBX integrates advanced artificial intelligence capabilities into the IP PBX system to enhance communication efficiency, streamline workflows, and elevate the overall customer experience for businesses of all sizes.

Key Features:

  • Voice commands for calling

  • Conference transcription and summary

  • Smart IVR

  • Built in call recording

  • Auto-routing and ticket generation

  • Smartphone as an extension

  • Call analytics

  • Intelligent call management

  • Web based receptionist console

  • Easy integration with existing PBX

  • Seamless integration with existing CRM, PMS, WhatsApp and other applications

  • Speaker announcements

  • Voice driven auto-receptionist

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IP PBX with AI capabilities

IP PBX

IP PBX Dashboards

IP PBX with CRM Integration

IP PBX integration with any 3rd party applications

Call Center Solution

*astTECS offers comprehensive suite of call center solutions designed to streamline communication, enhance efficiency, and elevate your customer interactions. With AI capabilities, we offer advanced automation solution which helps various industries to improve their customer engagement and agent productivity.

Key Features:

  • Predictive Dialer

  • Voice logger

  • Intelligent call routing

  • AI powered IVR

  • Call center analytics

  • GSM Dialer

  • Real- time agent monitoring

  • Missed call alert

  • Omni-channel Integration - Facebook, WhatsApp etc.

  • CRM and other 3rd party software integration

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Call Center Solution

Contact Center Solution

Call Center real time Report

Inbound & Outbound Call Reports

Agent Dashboard

AI ChatBot

*astTECS brings you an advanced AI driven chatbot solutions that enable the organisation to have seamless conversation with customers. With versatile capabilities and customization options, our AI ChatBot leverages the existing enterprise channels and new channels such as WhatsApp, other social media, mobile devices to provide personalised customer service at ease.

Type of Chatbots:

  1. Menu based Chatbot - These follow predefined rules and scripts. They are limited to answering specific questions based on the scenarios they are programmed for. Ideal solution for Order tracking, online booking, CSAT, Surveys etc

  2. LLM Chatbot - These use artificial intelligence, the bot is trained to answer questions based on the knowledge base provided. Ideal solution for tutoring, product recommendation, virtual health assistance, Financial advices, employee support etc.

  3. NLP based Chatbot - These use artificial intelligence, particularly NLP and machine learning, to understand and respond to a wide range of queries.

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AI Chatbot

Types of Chatbot we offer

IP based PA System

*astTECS PA system is an IP based public announcement system that lets you to make voice broadcasts from a centralized location with IP devices like IP Phones, Soft Phones etc. Whether it's a small gathering or large audiences at schools, factories, shopping malls, railways etc., our IP based PA system is designed to transform the way you connect with your audience more effectively.

Key Features-

  • Zone classification

  • Single / multi premise model

  • Announce from anywhere

  • PIN based security

  • Call recording

  • Manager view restriction

  • Optional cloud based

  • Integrate with any IP devices

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IP PA System

IP PA system for Schools

IP PA system for hospitals

IP PA system for Manufacturing units / factories

CRM Solution

*astCRM is a powerful CRM solution with optional integrated dialer to manage your customer data and sales activities with a 360° View. It is flexible and user friendly with simple user interface. Gain visibility into your lead conversion efforts, sales pipeline and measure the effectiveness of your lead management activities and campaigns.

Key Features:

  • Own your CRM with source code at one time cost

  • No monthly licensing fees

  • Fully integrated phone system

  • Lead management

  • Ticket management

  • Easy integration with any 3rd party applications

  • Marketing automation

  • Premise or cloud based solution

  • Easy customization as business needs

  • Advanced analytics & reports

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CRM Solution

CRM with click to call

Dashboard

IP PA Speakers

Elevate your audio experience with *astTECS IP Speakers, designed for superior sound and versatility. Our IP speaker is suited for a wide range of environments including schools, shopping malls, hospitals, offices, factories, and various other public places. Our speaker seamlessly integrates into your existing network infrastructure, supporting multipleSIP accounts for enhanced connectivity. Easy installation with PoE support and advanced security features to protect your audio communication. The speaker’s API-based customization and built-in playlist functionality allow for tailored audio environments, while remote volume control ensures sound is always perfectly adjusted. Embrace effortless, ambient sound with this sophisticated wall mount speaker.

Key Features:

  • Compatible with SIP and ONVIF protocols

  • Inbuilt firewall

  • PoE enabled

  • Provides HD audio quality

  • Supports up to 4 SIP accounts

  • Automated playlist

  • Remote control and mulitcast

  • API based alarm triggers

  • Support Pre-recorded messages

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IP PA Speakers

Wall Mount IP Speaker

Horn IP Speaker

Ceiling IP Speaker

AI Voicebot

*astTECS AI-powered Voice Bot solution allows customers to interact with an IVR system using natural language. It eliminates the need for callers to listen to menus and press numbers on their keypads, allowing them to speak directly to the IVR as if they were conversing with a live operator, providing seamless and efficient service around the clock. It helps to elevate your customer interactions by providing instant, intelligent, and personalized responses, all while freeing up your human agents to focus on more complex tasks.

Features of AI Voice Bot

  1. No DTMF Button Presses, Only Voice

  2. Support multiple languages including English, German, French, Hindi, Tamil, Telugu, Kannada, and Malayalam etc

  3. 24/7 availability

  4. Integrate with any applications

  5. Easy scalable

  6. Language detection - Automatically identify and respond in the customer’s preferred language.

  7. Transfer calls to human agents when issues require personalized attention.


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AI Voicebot

Voicebot Solution Uses

AI Voicebot for high volume calls

Omnichannel and Helpdesk Ticketing System

An Omni-Channel Help Desk System is a centralized customer support platform that integrates multiple communication channels into a single interface, enabling seamless interactions between your customers and support teams. It ensures consistent and personalized customer service regardless of the channel used. It a lows businesses to manage al customer interactions from various communication channels—such as email, phone, live chat, social media, WhatsApp, SMS, and more—in one unified platform.

Key Features:

  1. Unified Inbox- Combine emails, live chats, social media messages, calls, and more into one dashboard

  2. Channel Integration - Integrates Email, Phone, Live Chat, WhatsApp, SMS, Facebook, Twitter, etc

  3. Ticket Management - Create and manage support tickets

  4. Automated Work-flows - Rules to auto-assign, escalate, or respond to tickets

  5. Reporting & Analytics - Track performance, SLAs, and customer satisfaction across channels

  6. Unified dashboards - View and respond to all customer queries from a single interface.

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Omni-channel & Helpdesk solution

Dashboards

Omni-channel Solution

*astLite - IP PBX for small offices

Transform the way your business communicates with *astLite, a powerful and flexible telephony solution designed to meet the unique needs of small and medium-sized businesses

Features:

  • All-in-one PBX solution for SMEs

  • Inbuilt call recording

  • Mini Call Center Module - Inbound

  • Multi-level IVR & audio conferencing

  • No router required for BSNL SIP Trunks

  • Pre-configured extensions

  • Missed Call GUI

  • Seamless integration with existing PBX

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*astlite server

*astLite - IP PBX

IP PBX for small office

Other Telecom Products

*astTECS also provides other telecom products such as

  1. Voice Logger solution

  2. IVR solution

  3. WhatsApp for Business

  4. VoIP minutes

  5. IP Phones

  6. PRI & SIP Gateway

  7. Call center Headsets

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IP Phones

WhatsApp Solution for Business

Voice Logger Solution

IVR Solution

Headsets

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