*astTECS brings you an advanced AI driven chatbot solutions that enable the organisation to have seamless conversation with customers. With versatile capabilities and customization options, our AI ChatBot leverages the existing enterprise channels and new channels such as WhatsApp, other social media, mobile devices to provide personalised customer service at ease.

Type of Chatbots:

1. Menu based Chatbot - These follow predefined rules and scripts. They are limited to answering specific questions based on the scenarios they are programmed for. Ideal solution for Order tracking, online booking, CSAT, Surveys etc

2. LLM Chatbot - These use artificial intelligence, the bot is trained to answer questions based on the knowledge base provided. Ideal solution for tutoring, product recommendation, virtual health assistance, Financial advices, employee support etc.

3. NLP based Chatbot - These use artificial intelligence, particularly NLP and machine learning, to understand and respond to a wide range of queries.