GITEX Global 2023Products & Services Call Center Solution
Call Center Solution
*astTECS Call center solution offers complete call center suit with Omni-channel integration to improve your customer experience. Key features are Automatic Call Distribution, Inbound and outbound dialer, Multilevel IVR, Voice Logger, Voice blasting, Missed call alert, Real-Time Call Monitoring, Real-time Call Reports, Sticky agent and account based call routing and many more. It integrates seamlessly with CRM, SMS, WhatsApp, Facebook, Instagram, Webchat, supports multi language.