astTECS GmbH
About us
astTECS is an industry leader in end-to-end unified communication and enterprise mobility products based on Open Source Technology. astTECS provide complete suite of enterprise Telecom products with AI capabilities – IPPBX, Contact center solution, Cloud Solutions, AI Chatbot, IP based PA system, CRM Solution, IP phones, IP Speakers VoIP services and many more with 24/7 Global support.
astTECS integrated portfolio of AI powered enterprise communication solutions deliver seamless connectivity, security and automation, that results in improved customer engagement & efficiency, augmented employee productivity, accelerated deliveries, reduced costs and higher revenue potential. With strong focus on customer needs, astTECS serves users across the globe (45+ countries) and the company continues to leverage its strong capabilities in product innovation, helping enterprises and SMEs capitalise on latest in technology & adapt to customer’s communications requirement and evolving market opportunities.
Address
Ostendorfstr. 39
12557 Berlin
Germany
E-mail: info@asttecs.com
Phone: +49 30 814537950
Internet: www.asttecs.com/
Contact person:
AI IP PBX
*astTECS brings you a powerful and cutting-edge AI powered IP PBX solution, designed to revolutionise business communication in various sectors such as hotels, hospitals, enterprises etc. Our AI IP PBX integrates advanced artificial intelligence capabilities into the IP PBX system to enhance communication efficiency, streamline workflows, and elevate the overall customer experience for businesses of all sizes.
Key Features:
Automated AI voice assistant
Smart IVR
Built in call recording
Video calling
Smartphone as an extension
Call analytics
Intelligent call management
Web based receptionist console
Easy integration with existing PBX
Seamless integration with existing CRM, PMS, WhatsApp and other applications
Call Center Solution
*astTECS offers comprehensive suite of call center solutions designed to streamline communication, enhance efficiency, and elevate your customer interactions. With AI capabilities, we offer advanced automation solution which helps various industries to improve their customer engagement and agent productivity.
Key Features:
Predictive Dialer
Voice logger
Intelligent call routing
AI powered IVR
Call center analytics
GSM Dialer
Real- time agent monitoring
Missed call alert
Omni-channel Integration - Facebook, WhatsApp etc.
CRM and other 3rd party software integration
AI ChatBot
*astTECS brings you an advanced AI driven chatbot solutions that enable the organisation to have seamless conversation with customers. With versatile capabilities and customization options, our AI ChatBot leverages the existing enterprise channels and new channels such as WhatsApp, other social media, mobile devices to provide personalised customer service at ease.
Choose your solution as require:
Menu based Chatbot
FAQ Chatbot
NLP based Chatbot
ChatGPT powered Chatbot
IP based PA System
*astTECS PA system is an IP based public announcement system that lets you to make voice broadcasts from a centralized location with IP devices like IP Phones, Soft Phones etc. Whether it's a small gathering or large audiences at schools, factories, shopping malls, railways etc., our IP based PA system is designed to transform the way you connect with your audience more effectively.
Key Features-
Zone classification
Single / multi premise model
Announce from anywhere
PIN based security
Call recording
Manager view restriction
Optional cloud based
Integrate with any IP devices
CRM Solution
*astCRM is a powerful CRM solution with optional integrated dialer to manage your customer data and sales activities with a 360° View. It is flexible and user friendly with simple user interface. Gain visibility into your lead conversion efforts, sales pipeline and measure the effectiveness of your lead management activities and campaigns.
Key Features:
No licensing
Fully integrated phone system
Lead management
Ticket management
Easy integration with other tools
Marketing automation
Premise or cloud based solution
Easy customisation as business needs
IP PA Speakers
Elevate your audio experience with *astTECS IP Speakers, designed for superior sound and versatility. Our IP speaker is suited for a wide range of environments including schools, shopping malls, hospitals, offices, factories, and various other public places. Our speaker seamlessly integrates into your existing network infrastructure, supporting multipleSIP accounts for enhanced connectivity. Easy installation with PoE support and advanced security features to protect your audio communication. The speaker’s API-based customization and built-in playlist functionality allow for tailored audio environments, while remote volume control ensures sound is always perfectly adjusted. Embrace effortless, ambient sound with this sophisticated wall mount speaker.
Key Features:
Compatible with SIP and ONVIF protocols
Inbuilt firewall
PoE enabled
Provides HD audio quality
Supports up to 4 SIP accounts
Automated playlist
Remote control and mulitcast
API based alarm triggers
Support Pre-recorded messages